Beijing Patient Concierge

Serving expats & international patients since 2023

Beijing's World-Class Hospitals, Navigated for You

Professional English-speaking patient escorts for expats, overseas Chinese, and international visitors. We handle the complexity so you can focus on getting well.

1,200+

Patients served

98%

Satisfaction rate

20+

Top hospitals covered

7 days

Per week availability

Who We Help

Three types of patients benefit most from our service

Overseas Chinese Families

海外华人家庭

Parents or relatives in Beijing who need medical care while you're abroad. We accompany them and send you a clear English report of each visit.

  • Parent accompaniment
  • English visit summaries
  • Multi-department coordination

Foreign Expats in Beijing

在华外籍人士

Living in Beijing but struggling with language, complex hospital systems, and finding the right specialist. We make public hospitals accessible.

  • English interpretation
  • Hospital & dept guidance
  • Prescription assistance

International Medical Visitors

来华就医旅游者

Coming to Beijing specifically for surgery, specialist opinions, or advanced diagnostics not available at home. We coordinate the full medical visit.

  • Pre-trip consultation
  • Medical record preparation
  • Travel & hospital planning

Our Services

All services are available in English. Prices are in CNY and exclude tax; invoice available on request.

Remote

Online Medical Consultation

Pre-visit planning & hospital matching

Not sure which hospital or department to go to? We help you identify the right specialist and hospital before you arrive, saving wasted trips and guesswork.

From CNY ¥99

Remote / On-site

Medical Record Preparation

Chinese ↔ English summary & document prep

We compile your existing medical records into a clear bilingual summary, ready for Beijing doctors. Ideal for overseas patients arriving with foreign medical histories.

From CNY ¥299

On-site

Half-Day Escort (4 hrs)

Full accompaniment to single appointment

An English-speaking escort accompanies you from hospital entrance through check-in, consultation, payments, and tests—then sees you safely out.

From CNY ¥399

On-site

Full-Day Escort (8 hrs)

Multi-department or complex visit

For patients who need to visit multiple departments, complete a series of tests, or require extended accompaniment throughout a full hospital day.

From CNY ¥699

Flagship

International Patient Escort

Full bilingual service with translation

Designed for non-Chinese-speaking patients. Includes English interpretation during consultations, bilingual form assistance, and post-visit English summary.

From CNY ¥800

On-site

Medication & Report Pickup

Proxy collection on your behalf

Already have a prescription or pending test results? We collect medications or lab reports from the hospital on your behalf—no need to make a special trip.

From CNY ¥199

Key Hospitals We Cover

We have deep knowledge of Beijing's top tertiary hospitals and their specialist departments.

PUMCH

北京协和医院

Top General Hospital

Endocrinology · Gynecology · Rheumatology · International Dept

Fuwai Hospital

阜外医院

Cardiology #1 in China

Coronary artery disease · Heart surgery · Valve replacement

Tiantan Hospital

天坛医院

Neurosurgery #1 in China

Brain tumors · Cerebrovascular disease · Parkinson's · Epilepsy

Tongren Hospital

同仁医院

Ophthalmology & ENT

Cataracts · Glaucoma · Retinal disease · Sinus surgery

Jishuitan Hospital

积水潭医院

Orthopedics

Joint replacement · Spinal surgery · Sports medicine · ACL repair

Beijing Cancer Hospital

北京肿瘤医院

Oncology Specialist

Gastric cancer · Colorectal · Lymphoma · Breast cancer · MDT

+ 14 more tertiary hospitals in Beijing. Contact us to confirm coverage for your specific hospital.

What Clients Say

Real feedback from international patients and expats

My Chinese is not good enough to navigate a large hospital alone. The escort arranged an English-speaking companion who guided me through the entire PUMCH process. Absolutely worth every yuan.

David L.

British expat, Beijing

Full-Day Escort

I'm based in the US and couldn't fly back to accompany my father for his Peking Union follow-up. The team sent me a clear English summary of the doctor's instructions the same evening. Incredibly helpful.

Jessica Z.

Overseas Chinese, San Francisco

Full-Day Escort + Summary

Came to Beijing for a second opinion on a cardiac diagnosis. They matched me to the right specialist at Fuwai, prepared my foreign medical records in a format the Chinese doctor could read, and interpreted during the consultation. Seamless.

Amir K.

International patient, UAE

International Escort

Transparent Pricing

All prices in CNY (Chinese Yuan). Actual quotes may vary based on patient condition and service complexity.

ServiceStarting Price
Online Medical ConsultationCNY ¥99
Medical Record Preparation (bilingual)CNY ¥299
Medication / Report Pickup (proxy)CNY ¥199
Half-Day Escort · 4 hrsCNY ¥399
Full-Day Escort · 8 hrsCNY ¥699
International Patient Escort (with English interpretation)CNY ¥800
Hospital Admission / Discharge AssistanceCNY ¥399
Note: Prices are pre-tax base rates. Hospital fees (consultation, tests, medication) are paid directly by the patient and are NOT included. Overtime: CNY ¥100/hr for half-day; pro-rated for full-day.

Frequently Asked Questions

Do you provide English interpretation during the consultation?
Yes. Our international patient escort service includes a bilingual (Chinese/English) escort who interprets during the doctor's consultation, helps fill out forms, and summarises key medical instructions in English after the visit.
How far in advance should I book?
We recommend booking at least 3–7 days in advance so we can help plan the right hospital and department. For urgent situations, contact us directly by phone or WeChat and we will do our best to accommodate short-notice requests.
Can you help book hospital appointments?
We can advise on the best official channels (京医通 / hospital apps) and timing for popular departments. Please note that we do not act as appointment brokers or pay for priority slots—we help you navigate the legitimate system efficiently.
What hospitals do you cover?
We work across all major Beijing tertiary-level (三甲) hospitals, including PUMCH (协和), Fuwai (阜外), Tiantan (天坛), Tongren (同仁), Jishuitan (积水潭), Beijing Cancer Hospital, PLA General Hospital (301), and more.
What are your payment options?
We accept WeChat Pay, Alipay, and bank transfer. Service fees are quoted in CNY. An invoice (发票) is available on request — please note the quoted prices are pre-tax; applicable tax will be added if an invoice is required.
Are there any patients you cannot serve?
For safety reasons we are currently unable to accept patients aged 70+, those with severe cardiac conditions, infectious diseases, severe mobility impairment, or critical/terminal illness without a family member present throughout. Please contact us first to confirm suitability.

Ready to Book or Have Questions?

Reach us by phone, WeChat, or leave your details below. We respond within a few hours during operating hours (08:00–20:00 CST, daily).

Phone & WeChat

+86 132-2016-6385

Same number for calls and WeChat

Call Now

WeChat / 微信

Scan the QR code to add us on WeChat. Send us a message in English — we will reply promptly.

WeChat QR code – scan to add Beijing Patient Concierge

WeChat ID: 13220166385

Or send us a quick message via WeChat with the following details:

【EN Inquiry】

Hospital needed: ___

Preferred date: ___

Service needed: ___

Language: English / Chinese

Contact: ___

We typically respond within 2–4 hours during operating hours.

Chinese speaker? Visit our full Chinese website → for detailed hospital guides, department navigation, and the complete booking form.