Beijing Patient Concierge

Family Care Plan

Your parents' medical advocate in Beijing — while you're an ocean away

A monthly subscription for overseas children caring for parents in Beijing. We accompany every visit and send you a bilingual report the same day — so you're 'there' for each appointment without the flight.

Why families subscribe

Chronic follow-ups never stop

Diabetes, hypertension, cancer surveillance, post-op recovery — appointments recur every few weeks, indefinitely.

You're 12 time zones away

You can't take leave for every visit, and remote coordination across the gap is exhausting and error-prone.

Parents downplay it on the phone

"Everything's fine" hides the details that matter. Our report gives you the real picture every time.

Choose a plan

Prices in USD, billed monthly via card (no Chinese bank account needed). 3-month minimum. Annual pay-up-front saves ~2 months.

Peace of Mind

The essentials, handled every month.

$129/mo

$1290 billed annually

  • 1 accompanied hospital visit / month (wheelchair, queueing, payments, pharmacy)
  • Bilingual Visit Report within 24 hours
  • 1 medication / report pickup delivered to the home / month
  • Family WhatsApp / WeChat group, next-business-day response
  • We build & maintain your parent's medical file (history, meds, timeline)
  • Unused visits roll over 1 month
Enquire about this plan
Most popular

Family Care

Our most popular plan — a familiar face, every time.

$229/mo

$2290 billed annually

  • Everything in Peace of Mind, plus:
  • 2 accompanied visits / month
  • Follow-up re-booking via official channels (no specific doctor guaranteed)
  • Monthly 20-min family video call to review the health file
  • Prescription refill management between visits
  • Same-day priority response
  • Dedicated fixed escort — the same familiar person every visit
Enquire about this plan

Full Advocacy

For post-surgery recovery and active treatment periods.

$429/mo

$4290 billed annually

  • Everything in Family Care, plus:
  • 4 accompanied visits / month (~weekly), senior escort
  • Imaging / lab / pre-op visits counted separately from clinic visits
  • Coordination with the parent's caregiver / nanny / neighbour
  • Quarterly bilingual health summary for overseas doctors
  • 1 emergency add-on visit / quarter (24-hour response)
Enquire about this plan

+ $99 one-time onboarding (first in-home meet-and-greet)

Compared to flying back

A trip back to Beijing: $1,500+ in flights + 5 days of leave — for one visit. Six months of the Family Care plan: $1,374 — and you're 'there' for every single appointment.

How the plan works

Member add-on visits: $79

Need an extra visit beyond your plan? Members pay a discounted rate — the subscription is a discount club, not a hard cap.

One-time onboarding: $99

A one-time $99 onboarding includes an in-home meet-and-greet: your escort meets your parent, collects and digitises existing records, and builds the medical file — so the first real hospital visit is with someone already familiar.

Fixed, familiar escort

From the Family Care tier up, the same escort accompanies your parent every time — the single thing parents value most.

Flexible up / down

Temporarily upgrade during a recovery period, then move back down just as easily. Downgrading is not churn — it's retention.

How we keep it safe

Non-medical service: accompaniment, coordination, interpretation and records — never diagnosis, treatment, or nursing procedures. Higher-risk elderly visits follow a health-disclosure and risk-tiering process, with a wheelchair for the full visit rather than physical support while walking.

Before you subscribe: your fee covers coordination and escort services, not appointment brokering. We do not guarantee a specific doctor; bookings follow official channels. Cancellation and refunds follow the service agreement.

Read the service agreement

Questions families ask

Who signs up and pays — me or my parent?
You (the overseas child) are the account holder and payer, billed in USD to an international card. Your parent in Beijing is the person we accompany.
My parent is wary of strangers. How does that work?
That's exactly what the one-time onboarding visit is for: before any hospital trip, your escort visits at home to meet your parent, so the first real appointment is with a familiar face.
Can you guarantee a specific specialist?
No. We help with official-channel booking, preparation, waitlists and alternatives, but appointment slots are released by the hospitals. We never buy, resell, or broker appointment slots.
What if we need more visits than the plan includes?
Add-on visits are available to members at a discounted $79 each. You can also upgrade a tier at any time and move back down afterwards.
Can we pause or cancel?
Plans run on a 3-month minimum (the first visits carry the highest onboarding cost). After that you can pause or cancel per the service agreement.

Not sure which plan fits?

Tell us your parent's situation and we'll recommend the right level — no obligation.

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